INFORMATION TEXT ON PROCESSING OF PERSONAL DATA
As “Fortuna”, we would like to inform and enlighten you regarding personal data processing, transfer of your processed personal data, collection methods of your personal data and legal reasons, and your other rights listed in Article 11 of the Personal Data Protection Law No. 6698 (“LPPD”).
We may process, record, store, classify, update your personal data in accordance with the law and rules of integrity, and disclose/transfer them to third parties in cases permitted by legislation and/or limited to the purpose for which they are processed, within the scope of the purposes explained below.
DATA CONTROLLER and REPRESENTATIVE
In accordance with the Law, “Fortuna” (hereinafter referred to as “Fortuna”) operating at the address “Çobançeşme Mah. Sanayi Cad. No:44 Nish Istanbul Residence D-127 – TR-34196 Bahçelievler / İstanbul / Turkey” is the data controller.
YOUR PERSONAL DATA PROCESSED
Within the scope of your benefiting from our company’s products and services, the following personal data is processed:
- Your Identity Information (Your identity data that we can use to identify you, such as your name, surname, and TR ID number),
- Your Contact Information (Your address, mobile phone number, e-mail address and other contact data),
- Your Financial Data (such as your financial data such as your bank account number, IBAN number, credit card information, payment information, billing information)
- Customer Transaction (such as order and request information, shopping history information)
- Transaction Security (such as website navigation information, IP address, website login/logout information, password and passcode information)
- Other personal data that you personally provide within the framework of your requests, suggestions and complaints.
PURPOSE OF PROCESSING PERSONAL DATA
Your personal data is processed in accordance with the basic principles set out in the KVKK and relevant legislation, in order for you to benefit from the services we offer as Fortuna, based on your explicit consent and/or other cases stipulated in Article 5/2 of the KVKK, primarily the legal legislation we are subject to.
Fortuna’s purposes for processing personal data are;
- To fulfill the requirements of the commercial activities carried out by our company and to ensure that the relevant persons benefit from the products and services offered by our company,
- Carrying out the necessary work by the relevant business units of our company and carrying out the related business processes and preparing reports,
- Determining our company’s commercial and operational business strategies and appropriate services,
- Planning and carrying out customer-specific sales and marketing activities (For our guests and customers who have commercial electronic message approval; analyzing their preferences, tastes and needs and providing special promotions, opportunities and benefits to the guest/customer)
- Evaluation of requests and complaints,
- Ensuring that our company activities are carried out in accordance with company procedures or relevant legislation,
- Execution of work carried out with our business partners in different sectors according to need and management of reference relations,
- Fulfilling the information sharing, reporting and notification obligations stipulated by public institutions and all authorities,
- Fulfilling information and document storage obligations arising from legal legislation,
- Carrying out our finance, communication, market research and purchasing operations,
- It will be processed in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698 for the purposes of managing our legal processes and providing you with better and more reliable service without interruption.
METHOD OF COLLECTING PERSONAL DATA AND LEGAL REASON
Your personal data can be obtained by our Company through different channels (Fortuna’s management center or offices and other physical environments where you can contact our business partners, call center, web, internet sites and similar electronic transaction platforms, social media or other public media, or through other group companies or other persons and organizations with whom they have agreements, in writing, verbally, in audio or video recordings or other physical or electronic media, etc.).
We process your personal data, which we collect in accordance with the above methods, based on one or more of the following legal reasons:
- Your explicit consent (for advertising/promotion/marketing activities, commercial communication activities and domestic/international data transfer)
- The provisions of the laws and regulations in force in the Republic of Türkiye require processing (Code of Obligations, Commercial Code, Consumer Law, Internet Environment Law No. 5651)
- Regulation of Publications and Combating Crimes Committed Through These Publications
- Your data may be processed if the relevant legislation, particularly the Law on the Regulation of Electronic Commerce No. 6563, makes data processing necessary and mandatory.)
- Because the processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract.
- Because it is mandatory for the fulfillment of a legal obligation (Secondary legislation constitutes a legal reason for data processing purposes such as fulfilling requests in accordance with the legislation within the scope of regulatory and supervisory activities, alternative dispute resolution methods and conducting and concluding litigation processes, and making requests from the courts.)
- Processing your personal data is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms.
For detailed information, please see the “Personal Data Processing and Protection Policy”.
PARTIES TO WHICH PROCESSED PERSONAL DATA IS TRANSFERRED AND THE PURPOSE OF TRANSFER
Your personal data is processed by our company in accordance with the law and the rules of honesty, accurately and, when necessary, up-to-date, for specific, clear and legitimate purposes, in connection with the purpose for which they are processed, limited and proportionate, and in accordance with the principles of retention for the period stipulated in the relevant legislation or necessary for the purpose for which they are processed.
Your personal data may be transferred to our business partners with whom we cooperate in order to continue our company’s activities and business processes, our company’s consultants or solution partners, our suppliers and delivery companies that provide logistics services, our consultancy firms from which we receive support in areas such as law, financial consultancy, customs, tax, etc., legally authorized public institutions and private persons, our service providers from whom we receive support in areas such as storage, archiving, information technology support (server, hosting, software, cloud computing, etc.) in the country and/or abroad that process personal data on behalf of our company, in accordance with the personal data processing conditions specified in Articles 8 and 9 of Law No. 6698 and for the purposes specified above.
RIGHTS OF THE PERSON WHOSE PERSONAL DATA IS PROCESSED
- We hereby inform you that, as a personal data owner, you have the following rights pursuant to Article 11 of the Law:
- To learn whether personal data has been processed,
to request information about whether personal data has been processed, - To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
- To know the third parties to whom personal data is transferred, either domestically or abroad,
- To request correction of personal data if it is processed incompletely or incorrectly,
- Requesting the deletion or destruction of personal data,
- To request that third parties to whom personal data has been transferred be notified of the correction, deletion or destruction of personal data,
- To object to a result that is to the detriment of the person himself/herself, as a result of the analysis of the processed data exclusively through automatic systems,
- To request compensation in case of damages due to unlawful processing of personal data.
- Your personal data that we collect and process is subject to Article 4 of the Personal Data Processing Law No. 6698.
- According to Article 10 of this Law, it must be accurate and up-to-date when necessary. Therefore, if there is any change in your personal data, you can provide your up-to-date and accurate personal information through the methods specified below.
IF YOU WANT TO CONTACT US FOR YOUR REQUESTS
In case of a written request;
You can deliver a signed copy of the “KVKK Application Form” available on our website (https://www.fortuna-tr.com/) in person with a document confirming your identity or by proxy with a notarized power of attorney showing that you are authorized to apply for the rights listed within the scope of Article 11, or you can send it to the address “Çobançeşme Mah. Sanayi Cad. No:44 Nish Istanbul Residence D-127 – TR-34196 Bahçelievler / İstanbul / Turkey” via a notary public.
In case of electronic request;
you can send the KVKK Application Form by signing it with an electronic or mobile signature with the “secure electronic signature” certificate defined in the Electronic Signature Law No. 5070 to our Company’s Registered Electronic Mail (KEP) address, or to the e-mail address “info@fortuna-tr.com” by using the e-mail address you have previously notified to our Company and is registered in our systems.
(We may request additional verifications (such as sending a message to your registered e-mail address or calling you) to determine whether the application belongs to you and to protect your rights. If the application is made by third parties on behalf of personal data owners, the person who will make the application must be given a special authorized power of attorney issued by the data owner at a notary.)
Your requests to our company will be answered in writing or electronically as soon as possible and within thirty days at the latest, depending on the nature of your request.